CONTACT CENTERS
Serving Contact Centers Worldwide
Buildnow AI is trusted by contact centers worldwide
Helping Scalepex Scale Faster, Smarter, and More Profitably
With Buildnow AI, Scalepex reduced training time, increased the number of answered calls, improved time-to-resolution, and nearly doubled their profit margins. By automating Tier 1 calls and providing seamless handoffs to agents, they've transformed customer experience and streamlined operations for growth.
Reduced training time with AI-driven roleplay
Answered more calls without additional headcount
Reduced average call resolution times
Increased CSAT scores
On track to double profit margins with optimized operations
Supported expansion with multilingual AI capabilities
Customer Success Story
"Buildnow AI has completely transformed our operations. By reducing resolution times, answering more calls, and improving training for our team, we're now on track to double our profit margins. Their AI-driven training and automation have made our agents more effective, our customers happier, and our business more scalable. Buildnow AI is the ultimate partner for growth."
Naveed Patel
CEO of Scalepex